Every executive should deal with errors in the workplace efficiently and should view that for any kind of error, there is an opportunity for growth and development.
The following techniques can help transform an error into learning experience that will lead to improvement and profit for the company or organization.
- When an error is committed, deal with the problem immediately.
- Assess the importance and significance of the error committed so that it can be scrutinized in proper perspective.
- Thoroughly investigate every error made in the workplace to be able to determine the root cause.
- Get all the necessary facts and evidences before making any conclusions and decisions.
- When a subordinate committed an error, make sure to treat the problem objectively. Be careful not to show any irritation against the subordinate.
- Formulate necessary procedures in preventing repetition of every error made in the workplace.
- Ensure that subordinates are honest and open about their mistakes. As their superior, criticize their error constructively and outline necessary action to improve their work.
- Maintain a record of every subordinates mistakes and remedies done to serve as guide for future corrective measures.
- Conduct periodic error analysis to determine who among the employees are below standard performers and who among employees are doing the job right.
- Call the people’s attention about their committed error in private to avoid embarrassment from others.
? Conduct dialogue with people including the one who committed the mistake to get their ideas on how to initiate controls to prevent repetition of error.
The degree of emotional stability or emotional quotient is one of the major elements of the capability in assuming additional responsibility and to be able to make sound judgments or decisions. A manager who is emotionally stable is always guided by the dictates of mind and reason rather than by emotion.
The following can help an executive develop emotional stability which is one of the important ingredients to becoming into a more responsible leader.
- When something annoying and unpleasant occurred, take care not to react impulsively.
- During evaluation of subordinates, make sure that this must be done based on actual merit and performance instead of personal perceptions.
- Believe that everyone are created equal by the creator thus, everyone must be treated equally.
- Have an open mind with regards to other people’s ideas.
- Be innovative and adaptable to change.
- Be friendly and avoid engaging in arguments with officemates and customers.
- Be ready with a smile always and prepare for a good sense of humor when necessary and appropriately.
- Be able to gracefully respond to any setbacks and bounce back with resilience.
- Be willing and eager to take added responsibilities even the challenging ones.
- Build more self-confidence and conscientiousness by acquiring more knowledge as to how to handle job and career successfulyy.
- Adhere and endorse the formula of Gen. George Marshall in handling people as to:
- Listen to other person’s story;
- Listen to other person’s full story;
- Listen to the other person’s full story first.
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Normally, the organizations focus on the marketing and other strategies that focus into different ways on how to increase business revenue. They are not usually into focus about the ethics in organizations, they are sometime neglecting that one of the most important factor that can help business to grow is the business ethics. That is why many organizations gained a bad repute to the industry. They need to consider and determine many factors affecting their reputation. Be responsible to study why they acquire those standing and improve their ethics performance for their growth.
What is business ethics? It defined as the investigations of moral and ethical principles that occur in a business natural world. This covers the behavior of individuals and organizations as a whole. It considered as the performance that the business stick on to its day-to-day transactions. Business ethics is into normative and descriptive discipline. The field is normative if it focuses the career and corporate practice specialization while it is descriptive if it focuses into academic circles.
Determining business ethics can do into different perspective, such as the employee’s perception, society and commercial enterprise. The main role of this is to reconcile and coordinate the contradictory of interests between them. It is best to see all affecting areas. Decisions can be good to the company but not to employees or the other way around. As the industry is getting competitive, business ethics is getting in demand too. Business owners need to pay attention to this for them to stay and develop or improve in the industry.
One of the biggest decisions that a person will have in the modern world when it comes to their business is whether they want to go online or offline. This actually applies just as much to established small business as it does to business that is just getting started because whereas a starting business is looking to establish a market presence, established businesses are looking to expand that market presence and it can be done through both online and offline channels.
There is really no good answer to this question aside from evaluating the relative strengths of both fields and deciding which one is better for your start up or expansion, so let’s give that a try right now.
When you are working in the online field, you can reach a lot more people for a lot less money, but at the same time many have argued that an online capture is less effective than an offline capture because of the tangible and sometimes personal nature of the latter. However, a failure online is easier to swallow because of the simple fact that a failure online is a lot cheaper.
So the online field is cheaper and wider, but the offline field likely will get you higher quality leads and captures. It’s a tough choice and one that is ultimately decided by your resource level for start up or expansion as well as the amount of effort that you are willing to put in.
