In an organization, there are people who refuse to listen to anyone and there are those who listen to everyone’s suggestions and ideas. The best course lies somewhere between the two. This is especially true for managers who receive suggestions and ideas from their associates and subordinates. Read the rest of this entry »
When a new president is being considered by the board of director of a large company, the following may be observed during the selection process. Read the rest of this entry »
Whenever a group achieved an outstanding performance, it is usually the result of a real spirit of teamwork. On the other hand, when a group’s performance falls below expectation, it is obvious that the group has no teamwork at all. Read the rest of this entry »
Perhaps the most important work in selling is “WHY?” This word should be used more often particularly by salespeople.
Many salespeople tend to respond to any objection with “yes, but” that often prohibits sales. A salesperson will get nothing by debating customers whether existing or prospects. On the other hand, a simple question of “why” can favorably set the mood for the salesman and customer to discuss things in a friendly manner. Read the rest of this entry »
With the on-going economic crunch, rising costs and shrinking profit margins, thousands of companies are relying on the concept of management by objectives in order to keep their companies from being dragged down by inflation. An executive who manages by objectives successfully eliminates waste, optimizes efficiency, and keeps the operation in full control. Read the rest of this entry »
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