Favoritism at Work

Any business entity would resolve to hiring qualified people with good background and experience.  Some entities process the hiring by giving series of tests, through evaluations and ratings.  For some, they prefer promoting people from within the organization than hiring new ones. Read the rest of this entry »

Developing Effective Listening Skills

The success or failure of a sales presentation is dependent on the degree of skill being applied at the listening end of a conversation with a prospect or customer.  The buyer’s reaction to the sales person’s personality, products and organization will be attained if effective listening skills are applied. Read the rest of this entry »

The Best Defense for Difficult People

In his book, “Coping with Difficult People”, Dr. Robert M. Bramson wrote that, “When it comes to handling difficult people, the best offense is a strong defense. Read the rest of this entry »

Money-less Important…

According to research, money is less important to employees than the feeling of being appreciated and recognized by superiors.

When the basic needs of employees are already met, money can no longer buy something people want, that is, the feeling of being needed by other people.  An employee surely feels better when the praise comes from the boss for satisfactory performance. Read the rest of this entry »

To be Grateful and Contented

Experiencing the difficulties of life makes it sometimes difficult to be thankful.  It is easier to complain about problems and talk about how unfair life is, instead of announcing good news, relate inspirational stories and the feeling of being so blessed.  It is also said that gratitude has the shortest memory.  After having received something, what is oftentimes forgotten to say is the magic words, “Thank You”. Read the rest of this entry »