True humility is one of the leaders’ rarest traits. It does not come from being quiet and not saying how one feel. It does not come from turning down compliments even it one feel it is justified. It does not come from quietly accepting anything said or done, even if it goes against one’s beliefs or principles. It does not come from committing oneself even if he knows he cannot deliver.
True humility is manifested in other ways. . . Read the rest of this entry »
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Perhaps the most important work in selling is “WHY?” This word should be used more often particularly by salespeople.
Many salespeople tend to respond to any objection with “yes, but” that often prohibits sales. A salesperson will get nothing by debating customers whether existing or prospects. On the other hand, a simple question of “why” can favorably set the mood for the salesman and customer to discuss things in a friendly manner.
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In an organization, there are people who refuse to listen to anyone and there are those who listen to everyone’s suggestions and ideas. The best course lies somewhere between the two. This is especially true for managers who receive suggestions and ideas from their associates and subordinates. Read the rest of this entry »
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Nowadays, companies are experiencing economic uncertainty and downsizing. There are people who quietly accepted another work elsewhere which caught their former associates with surprise by moving rapidly ahead to bigger responsibilities. It is because the new employers evaluated and recognized their capabilities and gave them the chance to use them. Read the rest of this entry »
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When a new president is being considered by the board of director of a large company, the following may be observed during the selection process. Read the rest of this entry »
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