Emotional intelligence or EQ can affect every person’s career. A person with low emotional intelligence have difficulty in achieving high performance because of poor working relationships with superiors, peers and subordinates.

Here are some typical characteristics or behavior of a sales manager who encountered difficulties and ruined sales career because of low EQ.

• Ignores consulting the sales force who are the ones implementing the plans and programs for the sales team.
• Have the mindset that the sales force work only because of high commissions.
• Have a closed mind about the views and opinions of others as well as, to new ideas and suggestion from peers and subordinates.
• Expects the sales force to just simply comply with the given instructions.
• Insensitive to the needs and feeling of others and usually undermines the subordinates when errors are committed.
• Do not trust the sales force. Always keeping an eye to see if they are following the marketing plans and programs.

Emotional intelligence is the ability to recognize and manage ones feelings and those of others so it can build positive and strong relationship. It is also the ability to make the emotions work for every one by using them in ways that produce the desired results.

The important organizational competencies such as outstanding leadership, customer service and teamwork are based on EQ.

The components of emotional competencies are self-awareness, self-management, social awareness and social skills. These four components are interrelated and compliment each other.

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1. How to Upgrade Emotional Stability in the Workplace
2. How to Communicate with People in the Workplace
3. Companies Struggle with How to Motivate Sales Force