Most people do have their own computer at home. Imagine how many people or what is the percentage of the people-maintaining computer these days. That is how big the market in this industry. Computer repair shop has many potential clients. The only question is, how and what marketing strategy you will be using in the business.

What are the necessary qualifications for this business?  Well, training is very important; you cannot acquire the skills in just seconds. You need to study all aspects and expertise needed before starting the operation. After the needed training you need to experience the actual job. Experiencing the job will make you expert in the said field. You might also need the license. Some people believe that people who have license are more reliable than to those who do not have.

What are the things that you need to study? You need to study all the things about the computer – The hardware and the software. Software is generally the computer programs, documentation and procedures while the hardware is the physical parts and devices needed to run the software. Some things to consider and study are also the other accessories of the computer; examples are the desktop camera, mouse, scanners, modem and printers.

In starting a computer repair business, make sure to identify your possible customers. The competition is strong in this business; you have to be competitive to be able to survive. Research the price or quotations offered by the competitor, and then lower yours by 20 to 30%, giving lower price does not mean a poor service, customer satisfaction is important to gain their trust. It is important that you gave an impression of “low price, but high quality service” to the customers.

Preparing a contract or agreement is also important. This is necessary, especially when you are repairing a sensitive electronic device. The agreement may include things that are scope and limitations of your service. Make sure to have them signed the agreement before starting to repair the computer

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