Crisis Management is Critical in Business Continuity
No business is immune to potential threats. This includes physical, mental and now technological. At some point, there should be a contingency plan to resolve such situations but apparently not all companies are prepared for it. Assuming there are teams that have been formed and documented as well, nothing beats actually experiencing the real thing. And believe me, the scenario is totally different when the conflict is at hand compared to simulated ones which often do not show the gravity of such a situation.
Why is crisis management critic then for business continuity? Similar to a well-oiled machine, one loophole can direly change the fortunes of a company. Technology has indeed made life easier with all the automation and advanced equipment. However we should not forget the roots that build businesses. Foundations are still essential and chances are people will grope for form to make use of old practices to keep operations at efficient levels.
The folks over at Continuity Compliance highlighted something alarming that should open the eyes of most business management teams today. They highlighted an episode from NCIS where the team had to make use of old hand tools to solve a murder investigation. Advanced devices and gadgets were practically useless and while it may seem funny to some, turning to the old hand gadgets like Polaroid cameras and other supposed medieval ways to perform their duties should be a wakeup call. It may be just a movie but it is reality. Technology can make thing easier and also harder, especially if it conks out on you.
Preparation is a key factor in business continuity. Obviously we cannot sit back and relax if we are to be competent in today’s challenging world. Productivity and resourcefulness are two queer terms but needs that should wake up organization into reality. Technology and computerization can indeed optimize business but they are not completely immune. Be ready at all times since with just one click or stroke of the keyboard, business can disappear faster than the wink of an eye.
Here is that NCIS video. You may want to share it with your crisis management teams as a wakeup call.
